Can’t Login

If You Are Having Difficulty Logging Into Your Account, Please Follow These Suggestions:

Are you using a supported browser?

Some browsers do not function well on the SeasonAbroad website. Please make sure you are using one of the most popular and supported browsers such as; Chrome , Safari for Mac , Mozilla Firefox  or Internet Explorer .

Are you receiving some sort of error message?

Try clearing your cache and cookies and reloading the web page. Read our article Clear Cache and Cookies for instructions. Specific error messages are described in our article Error Messages.

Does the page not load at all, or gets “stuck” loading?

This can often be fixed by clearing your cache and cookies, reloading the web page, and logging in again. Read our article Clear Cache and Cookies for instructions.

Also make sure you have the most updated versions of Java and that JavaScript is enabled on your browser:

·Check your Java version: Go to the Java Official Website  and click the ‘Agree and Continue’ button.

If the issue persists, please contact us.

Did you forget your username?

You should have received an email with your Username when your SeasonAbroad account was created. If you’ve forgotten it, you can use the email address associated with your account to log in. After you log in, you can find your username on your main Account page.

If, however, you have more than one username associated with your email address, the system will prompt you for that username – if you’re not sure what it is, please contact us so our Customer Service Representatives can help.

Did you forget your password?

If you have selected a secret answer as part of your account profile, you will be asked to supply this answer. An email with instructions on how to access your account will be sent to the email address associated with your account. If you have not selected a secret answer, you will be asked to enter your account email address. Click on the password link at the bottom of the login box.

Enter the email address associated with your SeasonAbroad account in the email address field.

An email with instructions on how to access your account will be sent to the email address associated with your account.

Is the issue still persisting?

Please contact us and one of our Customer Service Representatives will help you fix the issue.